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faqs

Find answers to common queries about our moving services, pricing, and logistics to ensure a smooth and stress-free relocation experience.

Moving Process

How far in advance should I schedule my move with InMove?

It's best to schedule your move with InMove as soon as you have your moving date confirmed. We recommend booking at least 2-4 weeks in advance to ensure availability.

Will InMove provide packing materials, or should I purchase them separately?

InMove offers comprehensive packing services, including the provision of high-quality packing materials such as boxes, tape, and protective wrapping. These materials are included in our service packages.

Can I request a specific date and time for my move?

Yes, you can specify your preferred date and time for your move when booking with InMove. We strive to accommodate your scheduling preferences to ensure a convenient and timely relocation.

What happens if my moving date needs to be changed or postponed?

If your moving date needs to be changed or postponed, please contact InMove as soon as possible. We will do our best to accommodate the new date and make the necessary adjustments to your booking.

How will InMove handle fragile or valuable items during the move?

Our highly trained movers are experienced in handling fragile and valuable items with care and precision. We use specialized packing techniques and protective materials to ensure your belongings are transported safely to their destination.

Pricing and Payment

How does InMove determine the cost of a move?

The cost of your move with InMove depends on various factors, including the distance of the move, the size of your inventory, additional services required, and any special requests. We offer transparent pricing and provide detailed estimates tailored to your specific needs.

Are there any additional fees or hidden costs I should be aware of?

At InMove, we believe in transparency and honesty. There are no hidden fees or unexpected costs associated with our moving services. The price we quote you upfront is the price you'll pay – guaranteed.

What payment methods does InMove accept?

InMove accepts various payment methods, including credit/debit cards, cash, and bank transfers. We strive to make the payment process as convenient as possible for our customers.

Is there a deposit required to book my move?

Yes, a deposit may be required to secure your booking with InMove, especially for larger moves or peak moving seasons. The deposit amount will be outlined in your booking agreement and will be deducted from the total cost of your move.

Can I receive a detailed breakdown of the moving charges before the move date?

Absolutely! We provide our customers with detailed estimates that outline all the costs associated with their move, including transportation, packing materials, labor, and any additional services requested. This breakdown ensures transparency and helps you understand exactly what you're paying for.